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Mobile FAQs

 

We're making it even easier to play bingo on the go

 

Make the smart move and start enjoying Ladbrokes Bingo wherever you are, whenever you want!

Playing with us should always be hassle free and fun which is why we've created this helpful guide to getting the most out of your bingo experience.

In this section we've answered as many questions as we could think of. If you can't find an answer to what you are looking for, please feel free to contact our Customer Services Team on 0800 032 1133 (or +350 200 43003 if dialling from outside the UK).

 

Getting Started

To Download our Bingo App:

Apple iOS

iPhone and iPad users can download the new Bingo App from the Apple store. Just search for Ladbrokes Bingo and click on the FREE link and Install. If you have an old app, you can just update when prompted by Apple store.
 

Android

Go to our Bingo website on your mobile or tablet https://mobile.ladbrokes.com/. Click on Bingo tab from the left hand side menu and click Download Now (if you had the old Ladbrokes App in your device please uninstall first). You will need to allow installation of application from both trusted and unknown sources. This can be done within the Security Setting on your device. 
 

For quick play:

  • Go to our mobile Bingo website on your smartphone or tablet: https://mobile.ladbrokes.com/
  • Click on Bingo from the left hand site menu
  • Click on Play now
  • Log on using your username and password

 

How to Play

Playing Bingo on the Go using your mobile and Tablets is fun and easy, here are a few pointers to head you off in the right direction. If you can't find what you are looking for on this page, check out our detailed FAQ's section.


Games

You can now play our mobile slots games as well! You can choose from Arctic Adventure, Rich Treats, Leprechauns Luck, Rainbow Ritches, Chests of Plenty, Adventure in Wonderland, 3 card Brag, Clover Rollover, Amazon Wild, Wild Gambler, Snow Queens Magic, Dynamite Digger, Zodiac Supernova, Cleopatra's Chest, Pirate Plunder, Marine Mayhem mini, Pet Luck, Bingo Scratch, Fairest of Them All

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  • Lobby & Schedule

Tap on the lobby tab and exactly like our normal lobby, you will see all open bingo rooms, next game start times, ticket price, prize and the number of players in the room. Simply tap on the room you wish to visit. Selecting the Schedule tab will show you the upcoming games for each room, very useful if you want to pre-buy any tickets!

 

Playing a Game of Bingo

Purchasing Tickets – As soon as you open the bingo room you would like to play in you will be given the choice to purchase tickets for the next game. All purchasing options will be displayed as normal, select and buy your tickets or close this window if you prefer.

Playing the Game – Across the top of the screen you will see the number of players, game ID and your stake for that game. Below this will be the ball call window so that you can see the last few balls called during your game and the line that you are playing for. Your tickets will play out in the main area of the window, it is here that the winner pop up will also be displayed.

Chat – It wouldn't be bingo without chat! You can chat to your fellow roomies in the window at the bottom of your screen as long as you have selected the tab with the ''speech bubble''.

Other Options – Next to the speech bubble is an ''I'' tab, this will take you to the full prize breakdown information of the current bingo game. The tab with ''777'' will give you the option to play the available mini-games such as Clover Rollover or Bingo Scratch. The final tab with the ''cogs'' on will take you to your options for your App settings.

FAQs

Managing Your Bingo Account

How do I make a deposit?

You can make a deposit into your bingo account from a registered debit or credit card via the mobile bingo app, for all other payment types please continue to deposit online. Tap on the tab showing your balance on the top right of the screen, another screen will open up showing all your current balances. From here tap the ‘'Deposit'' button and follow the instructions.

How do I make a withdrawal?

Tap on the tab showing your balance on the top right of the screen, another screen will open up, tap on the middle button for ‘'Account'', this will then display all your player details. From here tap on the ‘'Withdrawal'' button and follow the instructions.

How do I view my account details?

Tap on the tab showing your balance on the top right of the screen, another screen will open up, tap on the middle button for ‘'Account'', this will then display all your player details.

Where can I view my bet history?

To view your bet history you will need to do this from your PC via your account history in the bingo lobby.

How do I redeem my Laddies Rewards Points?

Tap on the tab showing your balance on the top right of the screen, another screen will open up, tap on the middle button for ''Account'', this will then display all your player details. At the bottom of this window tap on the ‘'Redeem Loyalty Points'' tab. This new screen will show your redeemable balance, from here select the amount you would like to redeem and for what type of bonus.

Playing Bingo

Which bingo rooms can I play in on my mobile?

All rooms that are available on your desktop PC are available to play if you download Bingo on the Go here:

What rooms are available via the Android Market App?

All bingo rooms are available except for feature and private rooms as listed below, however you can play in the below if you download the application above.

WWTBAM, Lucky Loft, The Bingo Games, The Lounge, The Hall and all our Private Rooms - The Newbie Room, Garden, Kitchen, Dining Room, Ballroom & Penthouse. (This means our monthly Laddies Rewards free bingo will have to be played online).

What mini-games can I play?

Clover Rollover, Bingo Scratch, on HTML5 only are Snow Queens Magic, Rich Treats, Pirates Plunder, Zodiac Supernova, Pet Luck, Marine Mayhem, Cleopatras Chest.

Can I pre-purchase tickets on one device and play on another?

Yes, you can do both, pre-purchase a ticket for a game on your mobile and later that day when the game plays out you can watch it play out online and vice versa.

How do I use a bonus code?

Tap on the tab showing your balance on the top right of the screen, another screen will open up, tap on the third button for ‘'Bonus Code'' and follow the instructions.

Can I take part in promotions that I have seen on the website?

Yes, although always double check the full promotion details as we may offer online/mobile exclusives.