If you have any query at all regarding using your account or playing our games, we are here to help. At Ladbrokes we have a dedicated Customer Service team available 24 hours a day, seven days a week.
Before you contact us please see our Frequently Asked Questions section. In this section we detail the answers to the most common questions that our customers ask us. But don't worry if you cannot find the answer there - we will soon be able to find it for you!
To speak to one of our Assistants:
- Call 0800 032 1133 (or +350 200 43003 if dialling from outside the UK) – contact us at your convenience, 24 hours a day.
- Email us at: firstname.lastname@example.org for account queries, game questions or any other support matter. We guarantee to respond to your email within 24 hours of receipt.
- Email us at: email@example.com with your ideas and suggestions or to let us know what you think about our service - good or bad, the Bingo team always welcome your feedback.
- Email us at: firstname.lastname@example.org if you have been lucky and won one of our big Jackpots to claim your winnings.
All claims must be received within 24 hours of the winning bingo game.
We will do all we can to help with any technical queries that you may have. Please refer to the Technical Problems section in Frequently Asked Questions, or call us if you have a query that is not addressed here.
Ladbrokesgames.com is licensed and regulated by the Government of Gibraltar. Our registered address is Ladbrokes International Limited, 57-63 Line Wall Road, Gibraltar.